FAQ

FREQUENTLY ASKED QUESTIONS

Q – What are your opening times?

A – We are here for you 7days a week from 9:00am – 5:00pm. Every Friday we stay open until 6:00pm! On Public Holidays we close at 2:00pm. We are closed on Good Friday, Christmas Day and New Year’s Day.

Q – How much is entry?

A – 1-4 year olds are $8, 5-12 year olds are $12. Babies under 12 months and adults are free. Find us on Facebook to keep up with daily specials and offers for free and discounted entry times. (For insurance reasons, children aged 13-15 are deemed too old to play but too young to supervise playing children. Children must have adult supervision at all times.)

Q – Can I have my child’s birthday party at The Playground?

A – Yes! We are THE party people! All our party information and party menus are available in store or are downloadable form our website.www.the-playground.com.au

Q – Can I bring my own food in?

A – Outside food is not permitted without the consent of management. We will consider outside food only on the grounds of severe allergic reactions and food for babies under 6 months of age. Our café strives to bring you top quality and a wide variety of food (with some intolerances catered for) at great value.

Q – Can I bring my own birthday cake and party bags to my child’s birthday party?

A – Yes! Cakes and lolly bags are welcome.

Q – Can adults play on the structure?

A – Yes! Our structure is very strong and we welcome parents and carers to interact with their children all through The Playground. Everyone needs to wear socks whilst at play in the centre and on the structure.

FOR THE ANSWERS TO ALL YOUR OTHER QUESTIONS ABOUT THE PLAYGROUND PLEASE SPEAK TO ONE OF OUR FRIENDLY STAFF.

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